Question: Is there
any membership fee?
Answer: No membership fee.
Inactive members do not do business
on DIDX. To do business, one must
activate the account first by
following steps at http://www.didx.net/interop.
Each active basic member starts
with 2 free DID's. For the buyer,
a minimum of 50 DID's purchased
is required. For new sellers,
as of March 25, 2008, a minimum
of 50 international DIDs for sale
or a minimum of 500 USA/UK DID
is required. Otherwise, a monthly
minimum service fee of $50 will
apply per month in each of the
3 cases listed.
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Question: How do I check the DIDX
services?
Answer: Each member receives 2 free
DID numbers at signup to test and use. In
addition, a DIDX member purchases a DID
and may test the DID for 36 hours. If during
that 36 hours, he does not like the quality,
he may return the DID by deleting it from
his account. In order to get a full refund,
he must delete the DID before 36 hours.
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Question: Can I port my did number away from DIDX?
Answer: Yes.
Contact the carrier to which you
are porting the numbers to in order
to get their directions. |
Question: Can I port my number TO DIDX ?
Answer: Please click
here to get the full details about. |
Question: How do I make my DID ring to Gizmo Project?
Answer: Please click
on this Gizmo Project directions page to
get the full details at. |
Question: How do I make my DID ring to Free World
Dialup?
Answer: Please click
on this FWD directions page to get the full
details. |
Question: When will the Beta mode
of DIDX end?
Answer: "Beta" means final
product test. DIDX began August
1, 2005. The DIDX system has been
re-engineered 3 times and will
continue to evolve to better serve
the growing numbers in DIDX wholesale
provider membership.
DIDX has 9000 + members who buy,
sell and trade with success. See
the up-to-date list at
www.didx.net/did
and more available on request.
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Question: How does DIDX make money?
Answer: DIDX charges a transaction
fee to the Buyer. The Transaction fee
is charged based on the qty of the numbers
a user buy.
|
Question: I've forgotten my password.
How can I get it back?
Answer: Go
to www.DIDX.net/password.
Enter your account number or email
address to get your password. |
|
Question: How much time will it
take for my number to be active?
Answer: Instant, all numbers are instantly
activated to you when you purchased them
unless they are special order numbers,
which you will be notified of before you
buy.
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Question: What is the procedure for DIDX members to recieve customer support?
Answer: Platinum DIDX members receive customer support via telephone, email, IM and DIDX account ticketing system.
The remaining valued DIDX members
will receive support via the DIDX
account ticketing system. Login
to your www.didx.net
wholesale account, click Contact
Us, and enter your technical and
customer support requests there. |
Question: Do you offer any API service
for integration of DIDX in my own software?
Answer: We offer API for you
to integrate into your software
application for managing your DID's
on DIDX. You can use these API's
to buy or sell the DID numbers.
www.DIDX.net/api/ . |
